Brand Protection

How It Works

• Define What to Protect: Enable tailored data collection around the brand assets that matter most to your company in order to identify risks to your profiles, pages, conversations, hashtags, keywords, product images, logos, promotions, trademarks, and more.
• Customize Protection: FIS provides out-of-the-box support for some of the toughest brand challenges, from account hacking, impersonations, offensive content, and copyright infringements. Flexible policies enable customization based on unique needs.
• Monitor Social and Digital Channels: FIS continuously collects and analyzes content as posts and profiles change. Stay on top of new risks to your brand the moment they emerge and ensure customer engagement is not negatively impacted.
• Alert on Brand Risks and Remediate: Automatically receive alerts as the platform identifies content that is dangerous to your brand. FIS works on your behalf to directly remove content, profiles, and accounts, including immediately hiding or removing offensive content posted to your corporate pages and blocking offending users.
• Remediate Account Takeovers: If FIS suspects your account has been compromised, such as if posts originate from unauthorized 3rd-party applications or changes are made to account pictures and bios, automated actions are taken to mitigate damage such as hiding or deleting content posted from authenticated accounts on supported networks. Additionally, FIS will provide the account owner with guidance and next steps to regain access.